Refund Policy
At Happy Bar 920, customer satisfaction is our top priority. We take great pride in crafting our premium magic mushroom chocolate bars with the finest ingredients, and we want you to enjoy every bite with complete peace of mind. If for any reason you’re not fully satisfied with your purchase, we’re here to make it right.
Eligibility for Refunds & Replacements
We offer refunds or replacements under the following conditions:
✔️ Damaged or Defective Products – If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging. We will gladly offer a replacement or full refund.
✔️ Incorrect Order – If you receive the wrong product, let us know within 7 days of delivery, and we will arrange for a quick exchange at no additional cost to you.
✔️ Missing Items – If your order is incomplete, reach out to us immediately, and we’ll ensure the missing items are sent out as soon as possible.
Conditions for Refunds
- Requests must be made within 7 days of receiving your order.
- Products must be unused, unopened, and in their original packaging (unless damaged upon arrival).
- Refunds will be processed back to your original payment method within 5-7 business days after approval.
Non-Refundable Items
To maintain our high quality and safety standards, we cannot accept returns or offer refunds on:
❌ Opened or used products
❌ Items purchased on clearance or during special promotions
❌ Orders placed with incorrect addresses provided by the customer
How to Request a Refund
To initiate a refund or replacement, simply contact our support team at contact@happybar920.shop with:
- Your order number
- A brief description of the issue
- Clear photos (if applicable)
Once we receive your request, we will review it and respond promptly with a resolution.
Our Commitment to You
We stand by the quality of our products and the happiness of our customers. If you ever have concerns about your order, don’t hesitate to reach out. We’re always here to help, ensuring that every experience with Happy Bar 920 is smooth, enjoyable, and stress-free.
Questions? Contact us at contact@happybar920.shop.